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Southern California Edison has the power to hold your money like the mob? I've been a consumer of there's for at least 7 years and have all ways paid them and am current on my bill now. About a year and half ago they asked me for a $300 security deposit which I thought...
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2.3
#980485
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Reposting this because this is nearly identical to our situation. (Except that) we had been customers for FOUR YEARS already then Edison charged us a $300 deposit and now nearly two years later it has not returned it to us. My husband calls and calls & fights with...
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1.0
#980468
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I paid a security deposit of $75 to SCE back in 2009 when I first opened my account, then was asked to pay another in 2015 in the amount of $80 which I paid and life went on as normal. August of 2016 I moved into a new apartment and had service transferred from the old...
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1.4
I liked
  • One customer service woman
  • First cs woman was very kind
I didn't like
  • No answers to certain questions
  • Rude supervisor and deceptive security deposit practices
  • Cryptic security deposit policy implementation
#965295
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Southern California Edison Electricity Supply Review

Southern California Edison
#978246
1.0
Details
There have been four outages in my building the past five months. The most recent outage lasted more than 12 hours. The customer service representatives are useless and refuse to provide any reason as to why we keep losing power.
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Southern California Edison Account Review

Southern California Edison
#975951
I close my account at my last address and never was returned my deposit it's been at least three or four years ago
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Southern California Edison Commercial Electricity Supply Review

Southern California Edison
#945442
1.0
Details
They shut of my electricity, trapping me in my house since electric doors and gate would not work, then demanded an agreement to pay a $380 deposit before turning my electricity back on. I'm a widow, and retired still trying to recover from the summer billings.
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Billing Practices
Product or Service Quality
Reliability
Staff

Southern California Edison Residential Electricity Supply Review

Southern California Edison
#869521
Every summer i dread the power outages. It comes without question. Yesterday it was 111 at my house and no AC due to power outage for 7 hours. Really? Stop the profit taking and fix the infrastructure!!! We cannot trust our power company. Either the equipment is sub standard or Edison is. Does this happen in Phoenix? Doubtful.
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I was living in an apartment where the energy was so high and I was paying utilities for $ 200-300 dls we are a family 2 adults and 2 kids, I moved because a cant pay to much for utilities, I get almost $600 to own a Edison, so I called the company and I ask for an...
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2.3
#952672
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I deal with SCE planners who serve large commercial consumers that are my clients. Not only does SCE charge exhorbitant fees to my clients ($800/hour) to disconnect service or $400 for dimple info they already have but I ran into comparatively low brow planners named...
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#942746
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Southern California Edison - thiefs!
Southern California Edison - thiefs!
Southern California Edison - thiefs!
I moved to a different apartment in the same building. When I wanted to transfer a service I was told by Edison customer service that there was no unit S in the building. There were units R and T but no unit S (weird, unit S missing). I kept calling, I even sent them...
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1.0
I liked
  • One customer service woman
I didn't like
  • No help from employees
  • Customer service
#933278
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I haven't received a bill in 4 months. Every time I call in they give me a different excuse. I was told there are about 400 customers who haven't gotten bills. First they said it was a tech issue then a billing issue then tech then billing. I'm told they don't...
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#930077
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It is roughly 5:50am on September 29, 2016. We had a scheduled outage at 10pm Wednesday the 27th of September till 5am Thursday September 29th I have a crying, sick, fussy baby who needs warm milk and her ventilator on yet Edison has yet to turn on her power. It is...
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1.0
I liked
  • One customer service woman
I didn't like
  • See letter for other negative comments
  • Power outage unawareness of timing
  • No answers to certain questions
#927678
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I have sent 5 e-mails to Edison, they promise a response within 2 days. Well I've been sending trquest via their web site since the 2nd of September, here it is the 14th and I have not received a single response. I have also responded to their online request for...
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1.0
I liked
  • Overall service
I didn't like
  • Complete lack of responsiveness to their e-mails
#919043
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We have a dental supply buisness in san bernardino, ca on 8-29-16 there was a disconnect technician sent to our place of buisness. We mailed a check #23159 - $426.98 due date on bill of 9-6-26. Today a edison technician came to our warehouse to disconnect our...
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Anonymous
Anonymous

We are dealing with the EXACT SAME THING. We are a large church complex operating a full time preschool with 100+ kids on site on a cold November day, and they give us 2 hour...