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CONCLUSION: SCE IS on a mission to increase rates, and is using unfair property comparisons for their baseline to classify high users. 1. I am retired with limited income and remain home all day using electricity; my basic use becomes classified as high as I always...
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#995157
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My electricity bill was astronomical this past month and continues to rise in Jan. 2017. From $28.00 Dec. 2015 to $112.00 in Dec. 2016. I use the same exact electricity, no space heater, as our heat is gas. The curious thing is that they are saying I'm using 1.9 KW...
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Anonymous
Anonymous

I have the same problem in lancaster ca thinking aboutl lawsuit against so cal edison

Anonymous
DT

This issue has been resolved.

1.3
I didn't like
  • Scripted answers
  • Problem unsolved
#993142
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My problem with SCE started back in December 2016. That month I dutifully paid my electric bill on 12/10/16 and checked my bank statement everyday when the ck went through. I found out that my ck was receive for some odd reason on $5.15 was registered. I had to pay...
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1.7
I didn't like
  • No help from employees
#991981
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Southern California Edison Electricity Supply Review

Southern California Edison
#978246
1.0
Details
There have been four outages in my building the past five months. The most recent outage lasted more than 12 hours. The customer service representatives are useless and refuse to provide any reason as to why we keep losing power.
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Southern California Edison Account Review

Southern California Edison
#975951
I close my account at my last address and never was returned my deposit it's been at least three or four years ago
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Southern California Edison Commercial Electricity Supply Review

Southern California Edison
#945442
1.0
Details
They shut of my electricity, trapping me in my house since electric doors and gate would not work, then demanded an agreement to pay a $380 deposit before turning my electricity back on. I'm a widow, and retired still trying to recover from the summer billings.
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Billing Practices
Product or Service Quality
Reliability
Staff

Southern California Edison Residential Electricity Supply Review

Southern California Edison
#869521
Every summer i dread the power outages. It comes without question. Yesterday it was 111 at my house and no AC due to power outage for 7 hours. Really? Stop the profit taking and fix the infrastructure!!! We cannot trust our power company. Either the equipment is sub standard or Edison is. Does this happen in Phoenix? Doubtful.
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I have posted this as a five star review to catch the attention of further visitors to read first. I would like to start off with the way the representatives are trained. We have a five-week paid classroom training which covers simple information to the most complex...
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5.0
#986301
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Southern California Edison has the power to hold your money like the mob? I've been a consumer of there's for at least 7 years and have all ways paid them and am current on my bill now. About a year and half ago they asked me for a $300 security deposit which I thought...
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2.3
#980485
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Reposting this because this is nearly identical to our situation. (Except that) we had been customers for FOUR YEARS already then Edison charged us a $300 deposit and now nearly two years later it has not returned it to us. My husband calls and calls & fights with...
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1.0
#980468
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I paid a security deposit of $75 to SCE back in 2009 when I first opened my account, then was asked to pay another in 2015 in the amount of $80 which I paid and life went on as normal. August of 2016 I moved into a new apartment and had service transferred from the old...
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1.4
I liked
  • First cs woman was very kind
  • One customer service woman
I didn't like
  • No answers to certain questions
  • Rude supervisor and deceptive security deposit practices
  • Cryptic security deposit policy implementation
#965295
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I was living in an apartment where the energy was so high and I was paying utilities for $ 200-300 dls we are a family 2 adults and 2 kids, I moved because a cant pay to much for utilities, I get almost $600 to own a Edison, so I called the company and I ask for an...
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2.3
#952672
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I deal with SCE planners who serve large commercial consumers that are my clients. Not only does SCE charge exhorbitant fees to my clients ($800/hour) to disconnect service or $400 for dimple info they already have but I ran into comparatively low brow planners named...
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#942746
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Southern California Edison - thiefs!
Southern California Edison - thiefs!
Southern California Edison - thiefs!
I moved to a different apartment in the same building. When I wanted to transfer a service I was told by Edison customer service that there was no unit S in the building. There were units R and T but no unit S (weird, unit S missing). I kept calling, I even sent them...
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1.0
I liked
  • One customer service woman
I didn't like
  • Customer service
  • No help from employees
#933278
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