Contact Southern California Edison Customer Service
Southern California Edison Phone Numbers and Emails
Toll-Free Number:
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(800) 655-4555USA and Canada
Customer Service:
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(800) 843-1309Cambodian
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(800) 367-8851Catalina Island
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(800) 441-2233Español
Southern California Edison Emails:
Southern California Edison Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Southern California Edison Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Southern California Edison is 8006554555. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 21% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Southern California Edison may ask you for the following information to identify you as a customer: address or zip code, first and last name or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Southern California Edison Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Southern California Edison is 8006554555. 77% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 21% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Southern California Edison may ask you for the following information to identify you as a customer: address or zip code, first and last name or customer id or account no.
People call Southern California Edison mainly because of product/ service, staff, payments and charges.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Southern California Edison is adasupport@sce.com. 81% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact Southern California Edison Customer Service?
Most Popular Number:
| Total calls: 693 | Issues resolved: 34 | Last call: Jan 6, 2026 |
Contact Information
Southern California Edison Website:
Southern California Edison Help Center:
Corporate Office Address:
Other Info (opening hours):
Payments Address:
Residential Customers
Southern California Edison
P.O. Box 600
Rosemead, CA 91771-0001
Business Customers
Southern California Edison
P.O. Box 300
Rosemead, CA 91772-0001
Mailing Address:
Attention: Chief Ethics and Compliance Officer
Post Office Box 800
Rosemead, CA 91770
How Good is Southern California Edison's Customer Service?
Summary of Southern California Edison Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Southern California Edison?
Payments and Charges Question:
- “Suspect fraud from company Just answer”
- “Pay bill with only last 5 digits of account#”
- “Copy of Bill”
Product/ Service Question:
- “Outage”
- “Temporary power pole for 2180 Crawford Ave. burn area Eaton”
- “Outages not being told.”
Request for Information Question:
- “Question regarding my billing statement”
- “Question about my billing statement”
- “Need to know my balance due”
Staff Question:
- “New services”
- “Service start”
- “Stablish services”
Account Question:
- “Need my acct number”
- “Landlord account”
- “Closing acct”
Return/ Replace Question:
- “Changing residence”
- “Change email”
- “Need to change contact information”
Shipping and Delivery Question:
- “SCE is not maintaining our upkeeping there property which is bringing down the value of our home and neighborhood.. we are trying to get them to clean up the area of concern. The law states that ownership of land or property what residential must be”
- “Have not received my check for over solar generated. Was supposed to receive it in Nov. 23.”
- “I have not received any billing”
Activation/ Cancellation Question:
- “Cancel shut off service”
- “Cancel service”
- “Do not cancel utilities at 430 n mill street 69 tehachapi ca”
Refund Question:
- “Refund”
Website/ Application Question:
- “Need a new meter installed”
Other Question:
- “Power out”
- “To register my name and my spouse to the address”
- “Forgiveness program”
Compare Southern California Edison Customer Service To
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