134 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

My electricity bill went from five months of under 40 dollars a month to a sudden 205 dollars in December. I called to question and complain and was told "It is cold in Crestline in the winter" ???

Do I pay for the weather or only the electricity I use in my cabin? The next month, November, my bill was a bit lower 165 dollars although my usage was the same as always. Since I use the three room cabin only on weekends, I called again and was told that someone is using (living?) in my cabin during the week while I am working and staying, as I have been since buying the place earlier this year, in Los Angeles as a University instuctor. Hello?

I have no family, and nobody is able to live in my place during the week, plus we have a strong Neighborhood Watch system. When I informed the argumentative clerk on the phone that I am an old woman who still understands logic, I was told "Figure it our yourself!" Interesting monopoly/rip-off company, yes?

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Southern California Edison Cons: No help from employees, Customer service.

Location: Crestline, California

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Southern California Edison Reviews

  1. 117 reviews
  2. 28 reviews
  3. 10 reviews
  4. 6 reviews
  5. 2 reviews
Southern California Edison reviews