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I haven't received a bill in 4 months. Every time I call in they give me a different excuse. I was told there are about 400 customers who haven't gotten bills. First they said it was a tech issue then a billing issue then tech then billing. I'm told they don't...
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#930077
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It is roughly 5:50am on September 29, 2016. We had a scheduled outage at 10pm Wednesday the 27th of September till 5am Thursday September 29th I have a crying, sick, fussy baby who needs warm milk and her ventilator on yet Edison has yet to turn on her power. It is...
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1.0
I liked
  • One customer service woman
I didn't like
  • No answers to certain questions
  • Continuous lack of knowledge
  • See letter for other negative comments
#927678
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I have sent 5 e-mails to Edison, they promise a response within 2 days. Well I've been sending trquest via their web site since the 2nd of September, here it is the 14th and I have not received a single response. I have also responded to their online request for...
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1.0
I liked
  • Overall service
I didn't like
  • Complete lack of responsiveness to their e-mails
#919043
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Southern California Edison Technical Support Review

Southern California Edison
#846112
My home 77310 Calif. St., Palm Desert, Ca. Damaged by SCE work crew by excessive force with power winch on weather head. SCE needs to repair "pulled and damaged" weather head before risk of fire destroys my home. Prompt action please on repair before fire death of occupant occurs. D. Kunkle, 310 994 2144 Lic P.E. #6274
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Short Review on May 06, 2016

Southern California Edison
#842976
1.0
Details
Sce CROOKS i have credit,Guess what doesn't matter.my DEPOSIT will never be seen again..WoW SCE ill go Solar next year ..CROOKS
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Southern California Edison Electric Service Review

Southern California Edison
#810602
1.0
Details
They protect men that sexually harrass women, if you report them, they retaliate!
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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SCE Electric Service Review

Southern California Edison
#788981
2.3
Details
Worst power company ever. I pay tier 4 every month. Beceause they average me with my neibors. All the houses around me are vacant. I live next to a federal instalation but they dont count on my tier average. What a rip off. They are bastards.
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Billing Practices
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Diversity of Products or Services
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We have a dental supply buisness in san bernardino, ca on 8-29-16 there was a disconnect technician sent to our place of buisness. We mailed a check #23159 - $426.98 due date on bill of 9-6-26. Today a edison technician came to our warehouse to disconnect our...
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Anonymous
Anonymous

We are dealing with the EXACT SAME THING. We are a large church complex operating a full time preschool with 100+ kids on site on a cold November day, and they give us 2 hour...

I just spent 45 minutes on the phone with "Diego" to report a power outage at one of my properties in Palm Desert. One of my tenants is without power and after sending out my handyman and electrician, it was determined that the problem was Edison's. Diego kept...
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Anonymous
Anonymous

SCE is a predatory company

1.3
#907165
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Southern California Edison - Electricity Supply Review from Los Angeles, California
After erskine creek fire I lost about 1,000 dollars worth of food with no power for ten days. I replaced all groceries n stocked back up. Now our power has been off again for 18 hours we have no water from our well no air conditioning in 100 degree heat and another...
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I called twice, asking to get a change in billing- 6 adults in our house plus 3 dogs. I get sent from Department to Department, with 15 mins wait in between: with water bills, also a utility like electricity, I get more after allocated to my base line usage....
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1.8
I didn't like
  • See my letter
  • Customer service
#901128
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I have lived in Yorba Linda for over 30 years and inevitably I have dealt with Southern California Edison on a regular basis. I have never paid late or missed a payment. After I had solar my supposed charges for the extra electricity beyond what I generated were more...
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1.9
#882590
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SCE scheduled power outages with no communication to the consumers. Evidently scheduled for weeks in advance and SCE still failed to notify any residents. People woke up to their power being turned off right at the time to get ready for work and breakfast. No hot...
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4.0
Norco, California
I didn't like
  • Customer service
  • No help from employees
#820210
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I have been a loyal customer for over a decade, paying every bill. Today my power was shut off on one of my account, my residential. I payed the past due amount and gladly payed a reconnection fee. Thank you for the timely reconnection we really appreciate that. I do...
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2.0
#816073
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