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I paid a security deposit of $75 to SCE back in 2009 when I first opened my account, then was asked to pay another in 2015 in the amount of $80 which I paid and life went on as normal. August of 2016 I moved into a new apartment and had service transferred from the old...
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1.4
I liked
  • One customer service woman
  • First cs woman was very kind
I didn't like
  • No answers to certain questions
  • Cryptic security deposit policy implementation
  • Rude supervisor and deceptive security deposit practices
#965295
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I was living in an apartment where the energy was so high and I was paying utilities for $ 200-300 dls we are a family 2 adults and 2 kids, I moved because a cant pay to much for utilities, I get almost $600 to own a Edison, so I called the company and I ask for an...
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2.3
#952672
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I deal with SCE planners who serve large commercial consumers that are my clients. Not only does SCE charge exhorbitant fees to my clients ($800/hour) to disconnect service or $400 for dimple info they already have but I ran into comparatively low brow planners named...
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#942746
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Southern California Edison Residential Electricity Supply Review

Southern California Edison
#869521
Every summer i dread the power outages. It comes without question. Yesterday it was 111 at my house and no AC due to power outage for 7 hours. Really? Stop the profit taking and fix the infrastructure!!! We cannot trust our power company. Either the equipment is sub standard or Edison is. Does this happen in Phoenix? Doubtful.
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Southern California Edison Technical Support Review

Southern California Edison
#846112
My home 77310 Calif. St., Palm Desert, Ca. Damaged by SCE work crew by excessive force with power winch on weather head. SCE needs to repair "pulled and damaged" weather head before risk of fire destroys my home. Prompt action please on repair before fire death of occupant occurs. D. Kunkle, 310 994 2144 Lic P.E. #6274
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Short Review on May 06, 2016

Southern California Edison
#842976
1.0
Details
Sce CROOKS i have credit,Guess what doesn't matter.my DEPOSIT will never be seen again..WoW SCE ill go Solar next year ..CROOKS
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Additional Fees
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Exchange, Refund and Cancellation Policy
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Southern California Edison Electric Service Review

Southern California Edison
#810602
1.0
Details
They protect men that sexually harrass women, if you report them, they retaliate!
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Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
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Southern California Edison - thiefs!
Southern California Edison - thiefs!
Southern California Edison - thiefs!
I moved to a different apartment in the same building. When I wanted to transfer a service I was told by Edison customer service that there was no unit S in the building. There were units R and T but no unit S (weird, unit S missing). I kept calling, I even sent them...
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1.0
I liked
  • One customer service woman
I didn't like
  • Customer service
  • No help from employees
#933278
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I haven't received a bill in 4 months. Every time I call in they give me a different excuse. I was told there are about 400 customers who haven't gotten bills. First they said it was a tech issue then a billing issue then tech then billing. I'm told they don't...
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#930077
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It is roughly 5:50am on September 29, 2016. We had a scheduled outage at 10pm Wednesday the 27th of September till 5am Thursday September 29th I have a crying, sick, fussy baby who needs warm milk and her ventilator on yet Edison has yet to turn on her power. It is...
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1.0
I liked
  • One customer service woman
I didn't like
  • Continuous lack of knowledge
  • See letter for other negative comments
  • Power outage unawareness of timing
#927678
Reply to reviews
I have sent 5 e-mails to Edison, they promise a response within 2 days. Well I've been sending trquest via their web site since the 2nd of September, here it is the 14th and I have not received a single response. I have also responded to their online request for...
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1.0
I liked
  • Overall service
I didn't like
  • Complete lack of responsiveness to their e-mails
#919043
Reply to reviews
We have a dental supply buisness in san bernardino, ca on 8-29-16 there was a disconnect technician sent to our place of buisness. We mailed a check #23159 - $426.98 due date on bill of 9-6-26. Today a edison technician came to our warehouse to disconnect our...
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Anonymous
Anonymous

We are dealing with the EXACT SAME THING. We are a large church complex operating a full time preschool with 100+ kids on site on a cold November day, and they give us 2 hour...

I just spent 45 minutes on the phone with "Diego" to report a power outage at one of my properties in Palm Desert. One of my tenants is without power and after sending out my handyman and electrician, it was determined that the problem was Edison's. Diego kept...
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Anonymous
Anonymous

SCE is a predatory company

1.3
#907165
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Southern California Edison - Electricity Supply Review from Los Angeles, California
After erskine creek fire I lost about 1,000 dollars worth of food with no power for ten days. I replaced all groceries n stocked back up. Now our power has been off again for 18 hours we have no water from our well no air conditioning in 100 degree heat and another...
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